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Welcome to the One account online service

Your gateway to all the extra benefits that come with your One account

Important Information

We are currently going through a period of staff training and are unable to offer any new mortgage appointments for the One account. We would like to apologise for any inconvenience this may cause.

The One Account is part of the Royal Bank of Scotland Group, if you would like to discuss alternative mortgage options through either the NatWest or RBS brands, please call us on:

0800 400 999
0800 056 0567

Online banking
Access your account and manage all your banking needs with our unique online banking service.
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The One account is a secured personal bank account with The Royal Bank of Scotland plc. 'The One account ', 'One account ', 'Make one day today' and the associated logos are trademarks of The One account Ltd. The One account, Amsterdam Place, Amsterdam Way, Norwich NR6 6JA.