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to make one day today, call 0345 301 0101
Minicom number 0800 027 1396

 
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Contact us

 
Call us
 
If you're a One account customer - call us on 0345 301 0101 - 8am - 8pm Monday to Friday and 9am - 5pm Saturdays.
 
Minicom number users can contact us on 0800 027 1396.
 
Send us a message
 
You can use our online service to send us messages securely. Just log in, send us a message and we'll get back to you within 24 hours.
 
E-mail us
 
Send us your questions and we'll e-mail you back.
 
Write to us
 

The One account
Amsterdam Place
Amsterdam Way
Norwich
NR6 6JA

 
Tell us what you think
 

We go out of our way to give you the best service possible - after all you wouldn't expect anything less from The One account. But it's always nice to get positive feedback, so if you think we've done something particularly well, do let us know.

On the other hand, if there's anything you're not happy with please tell us, so we can put it right straight away.

If you'd like a copy of our complaints procedure just ask.

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