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One Account online service

You can use our online banking service to access your account and manage all your day-to-day banking needs, as well as organising your long-term finances.

The bank will never ask you:

  • For your full security details (Passcode, PIN or Global Key Card) over the phone, by text or email.
  • To move money out of your account

You should protect yourself by:

  • Downloading our free Rapport software to complement your existing computer security. It will help to protect you when you are banking or shopping online
  • Contacting us as soon as possible on an independently sourced number if you have any concerns or are asked to contact your bank
  • Ensuring that the URL of the web site that you are on exactly matches the wording of The One Account’s website and and there’s a padlock during login indicating you are on a secure site
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