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Text relay 18001 0345 301 0101

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What to be aware of


Phishing is when criminals send convincing looking fraudulent emails to get you to give them your personal information.

Protect yourself from Phishing


These are unsolicited phone calls from fraudsters which encourage you to give out your personal details, such as your card detail or security number.

Stay safe from Vishing


This is when a fraudster sends you a text message to say there’s a problem with your account or may pretend to be your bank. They may ask for personal information, to call a phone number or to click a link which may infect your phone or computer device

Protect yourself from smishing


Where the fraudster develops a web page which looks exactly like the one you are attempting to use

Stay safe from typosquatting

Have you noticed any unusual transactions or would you like to report suspicious activity?

If you think you've been a victim of fraud or noticed transactions or payments to a shop, company or online store you don't recognise, you can report it to us on the following numbers:

Calling  0345 301 0101 (Text relay 18001 0345 301 0101) (We're here Monday to Friday: 8:00am - 6:00pm, Saturday: 9:00am - 2:00pm and Closed on Sunday). Outside of these hours call  01268 508020, and from outside the UK call (0044) 160 3776 437. You can reverse the charges on calls from abroad through the international operator when calling from a landline. Calls may be recorded.

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