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Existing customers can access their online account 24x7, set up standing orders, make transfers between accounts, as well as providing flexibility with their finances.
If you wish to discuss your account with one of our customer service team, you can contact us on 0345 301 01 01, Text relay 18001 0345 301 01 01. We're here Monday to Friday: 8:00am - 6:00pm, Saturday: 9:00am - 2:00pm and Closed on Sunday.
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The One Account is a secured personal bank account with The Royal Bank of Scotland plc.
If you would like to discuss alternative mortgage options through either the NatWest or RBS brands, please call us on: NatWest 0800 096 9527 Text relay 18001 0800 096 9527 / RBS 0800 056 0567 Text relay 18001 0800 056 0567 .
This account is not available to new customers.
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