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How to use online banking

 

Global Key Code

 
This is a special password which you must use to be able to use the Online Service. It is specific to you and is a complex calculation which helps keep access to your on-line service as secure as possible.
 

Password

 
This is part of our security we ask you to set up. It is a series of letters, chosen by you that you use with your passcode to give you access to our automated telephone balance enquiry service, when used in conjunction with your passcode it allows you to carry out transactions over the phone, product rules allowing. When you have a Global Key Code, you can also use the Online Service. To safeguard your account, it is imperative you do not divulge this password to anyone.
 

Passcode

 
This is part of our security we ask you to set up. It is a series of six numbers, chosen by you that you use with your password to give you access to our automated telephone balance enquiry service, and when used in conjunction with your password it allows you to carry out transactions over the phone, product rules allowing. When you have a Global Key Code, you can also use the Online Service. To safeguard your account, it is imperative you do not divulge this passcode to anyone.
 
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